Shipping & Returns

It’s worth the wait

Please allow up to 2 weeks for your order to be made and sent. Although, due to the virus the post may be running slow so please bare this in mind. We will update you with emails and tracking confirmation numbers. We do not take responsibility for items once they have been posted.

We also ship worldwide. If you are ordering from outside of Macedonia, please allow an extra 7-10 days once we have made your order for delivery. Standard shipping will cost customers outside of Macedonia £7.

If you would like Express delivery it will be an extra £7, this does not speed up manufacturing time as everything is made by hand.

 

Returns
All items are handmade to order once you have purchased, we are unable to accept returns if you are not happy with the fit as specified so please check the standard sizing measurements.
Your item is beautifully made for you with a lotta love. If an item does not fit, we are more than happy to offer alterations if requested 1 week after the parcel was posted. Please double check the https://monobrowshop.com/pages/size-chart and your own measurements to make sure your item will fit you perfectly before ordering. Please contact me if you are unsure.
We would accept returns if the item is not as advertised or is incorrectly manufactured and you have contacted myself within 7 days of receipt of your garment.
Any postage charges will have to be paid by the customer.

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